The Fair Credit Reporting Act (FCRA) states that credit reporting and background screening companies must do their due diligence to ensure accuracy. However, mistakes can still occur that may impact hiring decisions. For example, an applicant may be denied employment due to a criminal record “false positive,” frustrating the applicant and providing them a ripe opportunity for a lawsuit.
CredentialCheck offers the following suggestions for preventing inaccurate results during employee background screening:
Ensure Key Identifiers: Even with a name, birth date, and location, dozens of similar results could turn up. Obtaining as much information as possible is the best way to pinpoint the correct person.
Choose an Accredited Screening Partner: To maintain accreditation with the Professional Background Screeners association, a background screening company must adhere to strict requirements designed to protect consumer rights and mitigate employer risk.
Follow Adverse Action Procedures Carefully: Before denying employment due to potentially false information, provide the applicant with a notice informing them that their background check revealed a negative result, a copy of the report, a document informing them about their rights under the FCRA, and a time allowance to dispute the results.
It’s important to keep in mind that “false negatives” for criminal records are equally concerning as “false positives.” If a company hires an applicant based on a false negative report, the employer could face negligent hiring claims from other employees or clients. That’s why employers must partner with a background screening company they can fully trust.
Call CredentialCheck at (888) 689-2000 to learn more about how they ensure accuracy during pre-employment screening. Information about their employer solutions is also available on their website. Their company is based in Troy, MI, and serves clients from various industries across the United States.
Company Name: CredentialCheck
Contact Person: Media Relations
Email: Send Email
Phone: (888) 689-2000
Address:575 E Big Beaver Rd, Ste 300
Country: United States