Translate.com continues to disrupt the old translation models with online-powered high-quality translation solutions for B2B or B2C international e-commerce.
“Our team of experts does this by using both professional linguists and innovative artificial intelligence technologies. Our solutions enable an acceleration in time to market and reduce the localization cost at an all-time low,” the product owner says.
Translate.com takes pride in its native-speaking expert translator team that delivers on-demand and accurate language translation services.
It provides integration with popular online platforms, including Zendesk, a service-first CRM company that builds software designed to improve customer relationships.
“Translate.com’s integration with Zendesk is an excellent choice for companies and customers who want multilingual support for their business,” the product owner adds.
Translate app for Zendesk provides customer support reps with the on-the-go machine and human translation service for accurate, grammatically correct, contextually relevant, and culturally adequate communication with international customers. It helps avoid any misunderstandings and saves costs on hiring multilingual support agents.
Companies that respond to customer requests within ten hours enjoy a CSAT score of more than 90%. Translate.com’s Zendesk translation app helps improve CSAT and NPS scores, fostering customer loyalty, advocacy, and happiness.
“Your overall brand health is also improved once your customers start getting relevant responses in their language faster,” the product owner explains.
The Translate app also provides a quick turnaround time. A monolingual agent can reply to a customer’s request sent in any of the 90+ supported languages within hours. The app’s translation plugin increases the efficiency of support reps when communicating with customers and dealing with day‑to‑day translation tasks and tickets.
Translate.com also assures top-level data storage security. Its team of professionals guarantees not to store any ticket once the translation is done. Translate.com’s Zendesk integration uses authentication, access control, encryption, tokenization, and backup and recovery security measures to provide the maximum level of data storage security.
Zendesk integration app is also GDPR compliant. Translate.com works closely with data protection authorities worldwide, implementing strong privacy protections that reflect their guidance to provide industry‑standard data protection and maintain certifications.
Translate.com has continued to be a leader in the market for professional human translations, software localization, and advanced language services since 2011, with its headquarters in Newark, USA. Trusted by the leading enterprises and companies worldwide, the company helps clients succeed in international markets with quality tools and talented people.
The company offers business translation and localization services for websites, software, applications, technical or medical documents, and reports (Translation API).
Those who want to learn more about Translate.com and the complete translation services it offers may visit the website for more information.