Founded by Natalie Doyle Oldfield in 2013, Success Through Trust announced a new service offered to owner-managed businesses with the introduction of the Building Client Trust and Becoming a Trusted Advisor Program.
The Building Client Trust and Becoming a Trusted Advisor Program helps to address some of the challenges that business owners face today with their most important relationships. Challenges such as employee turnover, reduced or cancelled orders, and customer complaints. Recent studies in 2021 show that employees are leaving their jobs at unprecedented rates because they do not feel engaged or are not proud of the company they work for.
High performance teams have several traits that lead to higher engaged employees, more referrals, and improved customer satisfaction. The Becoming a Trusted Advisor program is a systematic approach based on the science of how we decide to trust. The program covers the skills required to overcome these challenges and many more over a 6-week period.
Companies from across North America can participate in the Becoming a Trusted Advisor program offered by Success Through Trust Inc. due to the virtual live format. “The Becoming a Trusted Advisor training program was a game-changer. In fact, many said it was the best training experience they ever attended.” Tom Ross, Senior VP Worldwide Sales, GoSecure.
Natalie Doyle Oldfield works with business owners and leaders to build relationships of trust, improve customer experiences, and grow revenue through the proprietary Success Through Trust framework. Recognized as one of Canada’s Most Inspiring Women Business Leaders and Entrepreneurs in 2021, by Canadian SME Business, Natalie is author of The Power of Trust: How Top Companies Build, Manage and Protect It, and creator of The Client Trust Index™, an evidence-based diagnostic that quantifies trust. Her course, Becoming a Trusted Advisor, is available in multiple formats. Natalie has been recognized with a Lifetime Achievement Award as one of the world’s Top Thought Leaders in Trust by Trust Across America.