January 14th, 2022 – Yobi is delighted to announce that businesses and brands that rely on social media messaging platforms to interact with their customers, can now enjoy seamless communication with their clients and staff alike, thanks to its new business communication management software.
The Yobi software app unifies business communication by combining multiple messaging channels such as Twitter, Instagram, and Facebook Messenger into a single platform. Through its team chat feature, Yobi makes it easier for business owners to keep in touch with their teams and also effortlessly hand off complex conversations to other staff.
“Teamwork doesn’t have to be work anymore. Yobi’s integrated Team Chat keeps your team on task and close to your customers, without leaving your business phone and flipping between apps.”
Built to serve as a dedicated business line for calls, SMS, and all social media communications, Yobi organises conversations by “customer” and also keeps a record of voice calls, to allow other team members to gain insights into business relationships and track call quality at the same time.
Using the Yobi app, business owners will be able to easily import contacts from Google, Outlook, or their phonebook, and also tag contacts to easily filter through their list of clients. The app allows integration with popular Customer Relationship Management software such as Salesforce and Hubspot and features built-in 24/7 support to assist users whenever the need arises.
Yobi was designed to be flexible enough to allow its adoption into different settings. From the rigid office scenery to the fast-paced solo entrepreneur always on the move, the truly versatile application is compatible with various kinds of businesses and works on all kinds of digital devices such as phones, tablets, and computers.
Aside from the three separate subscription plans – Starter, Pro, and Enterprise, Yobi also offers a 45-day free trial plan with which interested users can test the app features and specifications to get an idea of which paid plan would adequately cater for their needs.
To take advantage of this new technology and improve customer communication and team management, interested businesses can simply visit Yobi’s website to choose a plan.
For more information, please contact below.