The FSA has established the Consultation Hotline Related to COVID-19 as outlined below. The purpose of the Hotline is to accept queries regarding to which contact point at financial institutions inquiries about COVID-19 should be directed, or consultations concerning transactions with financial institutions that have been impacted by COVID-19.
The FSA Consultation Hotline Related to COVID-19 is a toll-free line, so feel free to call for a consultation if you have concerns relate to transaction with financial institutions.For more information, please see the website listed below.
0120-156811 (Toll-free) (10:00 a.m. to 5:00 p.m., Weekdays) (Available only in Japanese) Note: To dial using an IP phone, please call 03-5251-6813.
Kusler Group in partnership with New City Consults Co.,Ltd, has enjoyed significant growth in its 6 years of operations, first establishing itself in Japan before expanding in the region with offices Hong kong and Taiwan. Controlling over $7 billion in assets Kusler Group account managers are practiced specialists with international experience in a host of markets.
Japan (Global Headquarters)
Contact: Julie Chen