The Brand has focused on streamlining the process of building custom made engagement rings online with their one of a kind “Online Ring Builder”.
We spoke with Michael Fallah (Director & Founder) about his state of the art ring builder and he had this to say:
“We saw a gap in the market when it came to helping our clients design their own custom engagement rings and to get a quote on the spot. So I created an online ring builder where you can build your dream ring & add a live diamond within 60 seconds. The complete price is displayed instantly.
Michael also mentioned, “The average cost of an engagement ring will range from $10,000-$20,000+ which is quite a large investment. We wanted to create a seamless process for our clients and to help them as much as we can along the way”.
Many people have never purchased fine jewelry of this value before, then add in the pressure to purchase a ring that’s Instagram worthy and it’s no wonder buyers are nervous.
Michael Arthur focused on their client needs by educating & streamlining the buying and building process. The extensive website took 12 months to build and offers over $20 million worth of live diamonds so consumers can make an educated decision when buying online or in their Paddington store in Sydney, Australia.
Michael Fallah, Director & Founder
After working in the jewelry industry for many years and gaining his experience in the field, Michael realized that there was something missing, the direct jeweler to client experience. From this, the idea of allowing the customer to have a one on one relationship with the jeweler emerged; bringing to life the whole original concept where they are involved in every step of the process. Right from the selection of the diamond, to the type of gold/ platinum they desire in their intricate design.
Michael truly believes that educating his clients is key and with an ever-growing, international client base an idea to bring this experience into the modern world via the internet came to life. Not only allowing his local following to take part in this process, but anyone, anywhere on the globe. Michael mentioned, “We have shipped our pieces to over 50 countries so far which is an amazing achievement for the company”.
In addition to purchasing directly off the Michael Arthur website, buyers who want a human touch can book an in store consultation or zoom meeting online. “We love to educate our clients so together when in store we discuss the different diamond options to help with the selection process”.
Most customers are so grateful that they send their proposal photos to be featured on their Instagram page which can be viewed below – https://www.instagram.com/michaelarthurdiamonds/
“Buying an engagement ring can be a tricky process but I like to think we have made it easier,” says Michael Fallah.
Here each customer is invited to let go of the traditional method of finding that perfect piece and get a taste of the unique VIP Michael Arthur experience; allowing them to proudly be different. Whether that be in person or online.
Visit: https://michaelarthur.com.au to build your dream ring!
Company Name: Michael Arthur
Contact Person: Michael Fallah
Email: Send Email
Phone: +61 2 8542 3886
Address:236 Oxford St, Paddington
State: New South Wales 2021