Bolt Business Solutions Offers World-Class Bilingual Outsourcing Services

Securing reliable outsourcing services can be a big struggle for many US companies with large customer bases, but Bolt Business Solutions has the answer — bilingual agents able to offer qualified services in English and Spanish.

Bolt Business Solutions founder Joel Loyola started the company as a small project to provide higher-quality business process outsourcing (BPO) services to companies across the United States. What began as a three-man operation in his home grew into a far-reaching organization providing BPO services to dozens of companies. 

“You don’t have to travel to far countries in order to reduce your operational costs anymore,” Loyola said. “Our world-class bilingual call center, located in Tijuana, Mexico, uses agents who master English and Spanish, the most common languages in the US, adapting easily to their needs and without language barriers.”

Bolt Business Solutions offers BPO services starting at $10 per hour, with bilingual representatives operating on US timetables. Clients can expect excellent customer support and cost reduction without sacrificing quality. With the ability to save up to 60 percent on staffing costs, businesses can put those funds toward driving innovation and growth. Check out what those savings would be for a specific company with this savings calculator.

“Services that improve your business”

Having worked in multiple facets of the business ecosystem, Loyola developed intelligent solutions for businesses. 

Company owners can fit more into their day with a dedicated virtual assistant to help lighten the workload. Boost productivity and forget about the busy work with a virtual assistant to handle lighter tasks like setting appointments and managing emails and campaigns. 

“Stay in touch with your client effectively with Bolt Customer Service,” Loyola said. “Having customers is good, but having them happy and satisfied with your product or service is even better.”

Bolt Customer Service representatives are trained to interact with customers in an empathetic, effective, pleasant, and timely manner. They use their communication skills to focus on problem-solving and provide proactive follow-up to ensure satisfaction.

Bolt Business Solutions also offers help with lead generation and sales, back office support, and digital marketing to help clients reach their business growth and scaling goals. 

Bolt 24/7 Live Answering

When customers call with questions, they must reach a competent, professional answering service. A company’s customer service is often the only interaction some customers will have. Provide exceptional customer support and never miss an important call with Bolt Business Solutions 24/7 Live Answering

The company offers a range of services that covers everything from answering calls and scheduling appointments to full virtual receptionist services like completing screening questions and providing customer service. Gain an edge on the competition when every single call is answered professionally, and each customer is given the personalized customer service and attention they expect and deserve. 

Bolt Contact Center

Positive customer service for customers should be more than a goal for companies. It should be a priority. With Bolt Business Solutions, count on an expert team to guarantee excellence. 

Conclusion

To learn more about Bolt Business Solutions or to schedule a consultation, simply visit the website at  https://boltbizness.com/contact/ or connect with Joel via LinkedIn https://www.linkedin.com/in/joel-loyola-82683030/

Media Contact
Company Name: Bolt Business Solutions
Contact Person: Joel Loyola
Email: Send Email
Phone: 619-514-1028
Country: United States
Website: https://boltbizness.com/