GAF is North America’s largest roofing manufacturer, and only GAF Master Elite(R) Contractors can compete for its President’s Club Award. To qualify for this award, a contractor must demonstrate an exceptional level of excellence in their business, especially in the areas of Installation Excellence, Consumer Protection, and Installer Training.
Flynn Roofing has been a GAF Master Elite(R) Contractor since 2008. To become a Master Elite(R) Contractor–a status that less than 2% of roofing contractors nationwide have achieved–a candidate must demonstrate proper licensing and adequate insurance, have a proven reputation and show commitment to ongoing professional training.
One job at a time–that’s the secret of success at Flynn Roofing, according to owner Stephen Flynn. “We don’t use subcontractors, and we don’t take half the crew to one job and send half to another job,” according to Flynn. “It’s one job at a time. We put the whole crew there, and we stay until we finish the job. Every job gets done correctly, by the same crew that we’ve had for years and years.”
The company relies mostly on word-of-mouth advertising to attract new customers. “Our reputation spreads just from being in business for years and doing quality work,” says Flynn. “For example, our customers talk about the clean-up we do at the job site–most say their yards are cleaner after we leave than when we arrived! We take everything, including the leaves. On top of that, the GAF warranties are immensely helpful. Many customers are hesitant to hire a contractor that doesn’t offer warranties.”
Flynn Roofing’s organization and staff are critical elements to the company’s success. “There’s a certain way we hire people,” explains Flynn. “We don’t hire roofers with experience. What we do is hire laborers and teach them how we want the job done, the way it should be done, the way GAF has taught us to do it. There’s only one right way, and that’s how we do things.” He continues: “The turnover rate in roofing is huge, but I have foremen and crew who have been with me for 10, 12, 15 years. With this level of training and experience, we can do good work for every customer.”
That same level of care is exhibited in the company’s work with the community. Flynn Roofing has worked with Habitat for Humanity for several years. It also contributes to fundraising efforts for local youth sports teams.
In the past year, the company has become involved in solar installations. “The biggest news for us is working with the GAF solar program,” says Flynn. “It’s an up-and-coming program, especially in Massachusetts, the busiest state in the country for solar. We’re doing the training with GAF and are very excited about being a part of the program. We’re going to stick with this for years to come.”
Going forward, the company will stay true to its winning formula for success. “We’ve never had a complaint with the Better Business Bureau,” concludes Flynn. “Our reputation is spotless, and we’ll keep it that way. People see our signs all over, they see us online, they see the reviews written by previous customers. To have a reputation like ours?–it’s huge. You couldn’t pay to get a reputation like the one we’ve earned. The customers are happy, and we want them that way–we’re not happy until they’re happy!”
About Flynn Roofing
Established in 1997, Flynn Roofing is a mid-sized, family-operated business specializing in residential roofing. Fully insured and using no subcontractors, Flynn provides customers with outstanding service and complete satisfaction. Working on one roof at a time, the company pledges to install as quickly as possible, in an efficient and orderly manner, all while maintaining the strictest quality standards.
Flynn Roofing Co.
408 Belmont St.
Quincy, MA 02170
Founded in 1886, GAF is the largest roofing manufacturer in North America. The company’s products include a comprehensive portfolio of steep-slope and commercial roofing systems, which are supported by an extensive national network of factory-certified contractors. Its success is driven by its commitment to Advanced Quality, Industry Expertise, and Solutions Made Simple. GAF was the first roofing manufacturer to offer a Lifetime limited warranty on all of its laminated shingles, which then evolved with the introduction of the GAF Lifetime Roofing System by extending the Lifetime coverage beyond just the roofing shingles.
For more about GAF, visit http://www.gaf.com
Company Name: Flynn Roofing Co.
Contact Person: Stephen Flynn
Phone: (617) 479-3431
Address:408 Belmont St.
Country: United States