MOUNTAIN VIEW, CA – 23 May, 2017 – Natero®, the data-driven Customer Success Platform, today announced the general availability of its new data center located in Frankfurt, Germany. The new data center comes on the heels of Natero’s rapid global expansion, particularly in Europe and India.
Natero is a next generation Customer Success platform that helps B2B software companies reduce churn, increase user adoption, and maximize customer lifetime value (CLV). Natero’s impressive roster of clients ranges from early-stage startups to hyper-growth “unicorns” and established enterprises. Natero’s latest data center provides faster performance and enhanced regulatory compliance for its customers throughout Europe and in neighboring regions.
“Software-as-a-Service (SaaS) is a global business, and our user base reflects that,” said Garth Goodson, CTO of Natero. “Our European data center offers lower latency and quicker response times to our international customers.”
Natero also recently expanded its global footprint through a strategic partnership with CustomerLink, a Customer Success technology and services firm based in Dublin, Ireland. CustomerLink is the exclusive partner for Natero in Europe, Middle East, and Africa (EMEA). In addition to supporting the Natero platform, CustomerLink provides complimentary Customer Success Management services including Customer Success process design and optimization, and Customer Success training.
“Our partnership with Natero provides a powerful combination of cutting-edge technology and expert services,” said John Kelly, Managing Director, CustomerLink. “As a result, we can deliver a holistic, end-to-end Customer Success solution for B2B SaaS companies in EMEA.”
Natero® is the new standard in Customer Success software for B2B SaaS companies. Founded by veterans of big data, data science, and distributed systems, Natero places actionable data directly into the hands of Customer Success teams through simple and intuitive interfaces, serving to maximize customer lifetime value, and improve products and processes. The company has received backing from Merus Capital, Salesforce Ventures, Y Combinator, and Andreessen Horowitz Seed.
For more information, visit https://www.natero.com and follow @NateroEngine on Twitter.
Short on time? Learn about Natero in 90 seconds: https://vimeo.com/134261739
CustomerLink provides a holistic technology and services Customer Success solution, for B2B SaaS companies and is the exclusive partner for Natero in Europe, Middle East, and Africa (EMEA). With deep industry expertise of building Customer Success and recurring revenue operations, CustomerLink provides the necessary operational and team services to complement the use of Customer Success Technology to make Customer Success operations more effective.
For more information, visit: www.thecustomerlink.com
Company Name: Natero
Contact Person: George Szundi
Phone: +1 650-727-0770
Country: United States