IT Advocate Introduces On Site Support And Emergency Response Services

Located in Norwood, South Australia, IT Advocates delivers quality I.T. support to small and medium sized businesses in and around Adelaide. Today, the company announced its decision to use on-site support as the principal mode of operation.

This extended service delivers almost immediate service, upgrades and repairs to business owners who do not want the hassle of moving around expensive computers that store confidential trade secrets.

The company’s dedicated staff caters to clients all over South Australia solving network and internet issues, removal of virus and malware, fixing windows computer errors, checking and verifying backups, and providing software installations, general consulting, cloud migration assistance and managed services. In the past, IT services Adelaide performed most of these services at their local facility. However, the growing complexities of transferring computers and remote interactions make it difficult for technicians on both ends.

With the on-site support, businesses can call in to report problems and have an IT Advocate technician on site in less than 24 hours. Emergency support service is an accompanying service where the company solves a myriad of technical issues through its network of highly trained IT technicians.

The Norwood based IT solutions company specializes in building Windows Servers for business clients. Customers can order a custom built server made with quality hardware from reputable brands like IBM and Dell to increase reliability of office networks. While custom-built computers cater to companies’ unique needs, over 75 percent of customers prefer the pre-built servers from IT Advocate’s exclusive Ready To Run Servers™ range.

Whether customers need support for Advocate’s line of servers or those from other providers, the expert staff promises fast and efficient service at the customer’s facility. Malfunctioning servers can limit a company’s productivity, ability to sell goods and services and communication with clients. But the new on-site and emergency service will solve issues and save the company time and money.

A senior technician at IT Advocates says, “We are always open to providing our customers with specific services to meet their diverse needs. Complete customer satisfaction is crucial to us, so we go the distance for our customers. If that means round the clock on-site support, then we’re happy to do it. There’s no predicting when a server or network will go down and having operational systems is crucial for business. Our technicians are always on call to respond to those needs.”

With over 15 years of I.T. experience, the company’s focus is to deliver excellent, on-site IT support Adelaide Small and Medium Businesses.

Media Contact
Company Name: IT Advocate
Contact Person: John C
Phone: 1300 24 00 53
City: Nortwood
State: South Australia
Country: Australia