How to Improve Communications Between Your Business and Your Security Force with Daily Activity Reports

Security and protective service employees are hired to provide an additional level of public safety to private property, businesses and residences and have become a necessity in today’s culture. One challenge for employers is the timeliness and efficiency of receiving daily activity reports (DARs) from security personnel and a platform which provides organization of incoming information and a method of generating prompt decisions.  With today’s technology, there’s no reason to have such an inefficient process. Going paperless is a good first step if you haven’t already done so, but have a peek here to see that there are a lot of other simple things you can do to make reports more valuable.


The first and most important type of security reporting is the Daily Activity Report, commonly referred to as an officer’s DAR. This report is a firsthand account of the activities your guard performed while on duty as a Security Officer. Without a proper detailed report, you might as well not even have your security show up. This report will encompass all the information of a security officer’s patrol including: basic patrol details, maintenance issues, parking violations, resident contacts, lock-up and unlock services, and anything else the officer is responsible for performing. From this report, management can decide to reference other reports for greater detail if the situation calls for more information.

DAR platforms that are web based with iPhone and Android apps, like those offered by  Silvertrac, collect information timely and efficiently from your security personnel.   Guards in the field report incidents, receive tasks and alerts, and scan checkpoints all from their app on their mobile devices. All security, maintenance and parking issues can then be handled remotely and appear in the real-time and monitored online. This way dispatchers, supervisors, and administrators all have live data to proactively monitor and resolve any issues. 

Security operations has become incredibly labor intensive for most businesses.  So much so, that The National Council of Investigation and Security Services (NCISS) was established to keep Congress and the Administration informed of their interests. The NCISS saw that without representation, our government would at the minimum overlook business security issues, or legislate against businesses without consideration of the consequences.

If you have security personnel, you know that DARs can make or break your security guard business. Done well, reporting increases the efficiency of your operations, ensures accountability for your officers, and improves customer acquisition and retention. Done poorly, the reporting process becomes a massive drain on your resources. 

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