Bot Services Market to Bring Artificial Intelligence into Customer Service by Enhancing Speed & Efficiency

“Bot Services Market”
Bot Services Industry Segmented by Service, Deployment Channel, Mode, End-User Vertical, and Region. The proliferation of millennial across social media channels and the use of Artificial Intelligence (AI), Natural Language Processing (NLP), machine learning, and analytics tools in the bot ecosystem are the major factors driving the growth of the bot services market.

Global Bot Services Market to grow at a CAGR of 28.49% during the period 2018-2022.

Bots or chatbots are robots that are used to interact with human beings on various platforms. Bot services include services that are provided to develop and deploy chatbots. Bot services are divided into bot framework services and bot platform services. To calculate the market revenue, we have considered the revenues generated from bot framework services, which are used to develop bots, and bot platform services, which are used to deploy bots.

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The report covers the present scenario and the growth prospects of the global bot services market for 2018-2022. To calculate the market size, the report considers the revenue generated from the bot services.

Commenting on the report, an analyst from  team said: “The latest trend gaining momentum in the market is The advent of cloud bot-as-a-service. Various large organizations are adopting cloud bot services owing to their easy accessibility and cost-effectiveness. For instance, Microsoft launched cloud bot services that provides a platform to register, build, deploy, and manage intelligent bots. This cloud service uses Microsoft Azure bot service and enables the user to integrate Microsoft Cognitive Services to enhance the user experience.”

Research report, Global Bot Services Market 2018-2022, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

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Key vendors

  • IBM
  • Microsoft
  • Oracle

Market driver

  • Cost benefits of bots services
  • For a full, detailed list, view our report

Market challenge

  • Data privacy and security risks
  • For a full, detailed list, view our report

Market trend

  • The advent of cloud bot-as-a-service
  • For a full, detailed list, view our report

Key questions answered in this report

  • What will the market size be in 2022 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?

You can request one free hour of our analyst’s time when you purchase this market report. Details are provided within the report.

Companies Mentioned:, IBM, Microsoft, and Oracle

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Media Contact
Company Name: Orbis Research
Contact Person: Hector Costello, Senior Manager – Client Engagements
Phone: +1 (214) 884-6817
Address:4144N Central Expressway, Suite 600
City: Dallas
State: Texas
Country: United States