Xian, Shaanxi, China – Renowned for its beautiful wedding, bridesmaid and special occasion dresses, Princessly.com is celebrating its own successes this year. The numbers tell it all. The company has had 25,000 paying customers since its debut in 2011; they have 1,400 followers on Pinterest, over 5,400 followers on Facebook and an outstanding customer satisfaction rate of 98.9%. Having served customers in 108 different countries and regions worldwide, the majority of their customers – 78% to be precise – are located in North America.
According to company founder and CEO Yang Yang, other than its exquisitely hand-made dresses, one of the main reasons for the company’s success is its exceptional customer service.
“We only sell products that we can be proud of,” says Yang. “But we want you to shop with us in all confidence. In the unlikely event that you’re not satisfied with your purchase, you can return it for a full refund with absolutely no hassle.”
Princessly.com has an interesting history. Originally launched on Etsy in 2009, the company became so popular that the decision was made to operate from its own website. But back then, most of their dresses were made in China. At the time this made good business sense, since Asia produced remarkably fine goods for the lowest possible prices.
According to Yang, things have now changed a great deal over the last few years. About 40% of Princessly products are now made in North America. “As the CNY appreciates and the USD depreciates, it makes more sense for us to produce some of our goods in North America,” he adds.
“The dress is absolutely gorgeous! Very very fine work and detail was put into making this dress. Great communication throughout the whole process… I would highly recommend their work.” ~ Beth Standfuss
“My daughter’s dress for my wedding is absolutely amazing! Dress is well made and exactly what we wanted. Shopping was fast and we got her dress before we were supposed to! Staff was also extremely responsive by email and very helpful. Couldn’t be happier!“ ~ Danielle
“I loved my dresses I ordered from Princessly! We have 5 flower girls in our wedding and each one fit perfectly! We even had to custom order one of the dresses and the size was just what we ordered. We are very satisfied with the quality of the dresses and have been referring some of our friends to this site…” ~ Jillian Cloud
About the Company
On a mission to “bring the fairytale to your wedding,” Princessly.com is a global online retailer specializing in dresses for brides, bridesmaids, flower girls and other special occasions, including proms. The company ships worldwide to nearly every country and region in the world, covering North and South America, Europe, Asia, Africa and Oceania. Princessly is planning on expanding its inventory to include other types of women’s apparel and accessories such as shoes, handbags and jewelry in the near future.
For more information, visit the website at https://www.princessly.com