21st Century Television and ORC International Discussed the Importance of the Customer Experience

December 18, 2014 – Boca Raton, Florida — Every organization must focus on brand perception, employee engagement, and customer experience if they want to remain competitive in the modern marketplace. ORC International works to provide companies with the research tools they need to maximize their ability in these three areas.  To learn more about ORC International tune in to Bloomberg Television (as pd. prog) on December 21, 2014 at 4:30pm EST. Check your local listings for airtimes. 

Being able to understand customers is critical to develop a long term and profitable customer relationships. ORC International helps clients understand how they are interacting with their broader culture and the experience they are delivering. They help customers map the experience both internally and externally while also offering research to understand how to attract, engage, and form long term relationships with customers.

The Vice President of Programming for 21st Century Television, JL Haber, explains the importance this work by saying, “Customer engagement and their experience with the brand is critical for the success of an organization. When we learned about the interesting and important work of ORC International and how they help these companies, we were eager to get them on the show to share their ideas with our viewers.”

Those interested in learning more about how ORC International helps companies improve their business strategies should watch this latest episode of 21st Century Television airing on Bloomberg Television (as pd. prog) on December 21, 2014 at 4:30pm EST. Check your local listings for airtimes. 

About 21st Century Television

21st Century Television is an award winning business and health program that is independently produced by MMP (USA), Inc. The show provides its viewers an in-depth opportunity to find solutions to the industry problems from some of the top business leaders from across the world. With more than 5,000 companies participating on over 500 shows, 21st Century Television continues to be the premier and targeted outlet for the latest business and health stories. 21st Century Television airs on cable networks to over 100 million potential television households.

For specific market-by-market air dates and times, please e-mail Moniqueh@mmpusa.com. For more information, please visit www.m21-media.com/

Media Contact
Company Name: MMP (USA), Inc.
Contact Person: Gila Stern
Email: gstern@mmpusa.com
Phone: 561-988-1937
Address:999 Yamato Rd.
City: Boca Raton
State: Florida
Country: United States
Website: http://www.bloomberg.com/tv/channel-finder/