Since 2014, Castle Water has been providing water services to businesses across England, Scotland and Wales. Offering a broad range of services, including automatic meter reading, online payments, wastewater management and more, Castle Water help businesses to save on money and time.
With the launch of a new website, Castle Water is set to refine and improve their services even further, offering more options, support and advice on their online platform.
Why Castle Water is launching a new site
As part of the service industry, Castle Water is always trying to improve the quality of their customers’ experience and this was a driving force behind their decision to launch a new site.
The new Castle Water website is leaner, easier to navigate and focussed on streamlining the core customer experience. Visitors can quickly find the resources they need, whether they’re looking to contact the relevant office, get a quote or make the switch over to Castle Water.
Online services are also just a click away, making it easy to pay a bill, submit a meter reading or update your account information.
Support is there when you need it too, thanks to a new live web chat service and a multitude of contact options, customers can always find someone to speak to at Castle Water.
Services Offered by Castle Water
Castle Water offers a wide range of water services for businesses of any size, tailoring their coverage to suit the needs of the individual business. At the heart of all the services offered by Castle Water is the value and ease of use for their customers, beating out local authorities and other private water services.
Water management from Castle Water covers everything from the provision of the water itself to auxiliary support and maintenance. Castle Water can provide services to ensure that contingency supplies are always available in emergencies, leaks or damage are monitored and repaired, and meter readings are taken automatically.
While Castle Water is primarily a water provider, they also offer a broad range of services in wastewater management, including help with specialist areas like industrial and business waste like trade effluent.
On top of simply providing these services, Castle Water is also there to support and advise their customers on how to get the most from their water supply. This includes guidance on how businesses can be more efficient in their water use – Castle Water will even perform an audit on water efficiency to highlight what areas need improvement.
About Castle Water
Founded in Perthshire, Scotland, in 2014, Castle Water has rapidly grown to be one of the leading suppliers of water in England, Scotland and Wales. Castle Water works with businesses of all sizes, as well as other organisations that require a water provider, such as charities, public bodies and third sector groups.