It’s almost Valentine’s Day, but Legacy Home Improvements, a premier local roofing contractor in San Antonio, wins the hearts of hundreds of new raving fan roofing clients all year. Recently Legacy has taken on a new role as a “matchmaker” for top insurance agents and clients wanting to break it off with their current insurance agency.
Most San Antonio property owners have insurance and thus also have an insurance agent. Until recently, the conversation between Legacy and the client didn’t naturally come up regarding who the customer’s agent is, and what the client thought of them. When starting to ask, Mark White realized that property owners fall into three main groups: 1.) They know & like their agent, 2.) they know their agent, but don’t like them, or 3.) they don’t even know who their agent is. Mark White also discovered that no matter which group a client is in, some customers who need storm damage repairs learn too late that they have inadequate coverage because they were not fully educated about their policy coverages, deductibles, etc. by their insurance agent. (even if they know and like them).
Mark White, owner of Legacy was recently featured on KENS5 news as a property damage expert and Legacy has worked with thousands of people over the years. Legacy was the first roofing contractor to be awarded Premier status by the San Antonio Development Services Department. Legacy has recently implemented an intentional process to become a valuable local resource for matching top insurance agents/brokers with San Antonians shopping for new policies & great agents. Legacy’s mission is to “Provide legendary service & products that enhance the beauty, value, and Legacy of every property and human relationship we build upon”, so it’s fitting to aim to become more valuable in the relationship-building opportunity that’s been hiding in plain sight, day-to-day for many years.
Legacy’s agent referral process provides convenience, integrity & transparency, customer service & communication, quality of work, client retention & referrals/new business for select, vetted agents. Legacy is able to monitor specific properties or a full agent portfolio and receive notifications of future storm damage activity. Agents love that Legacy can look up historical storm data in order to pinpoint/validate the most likely date of loss for storm damage losses, along with a map of the storm-affected area.
Legacy Home Improvements is proud to be helpful in the process of building strong and valuable relationships in the San Antonio community. Legacy specializes in shingle & metal roofing, storm damage restoration, and commercial roof maintenance & repairs. Legacy has proven to be a valuable resource for any property owner having work done through insurance; and also has some of the most flexible payment options available.
More info: www.LegacyTX.com